Client stories

Evidence from merch rooms and buy meetings

These notes mention specific engagements—season reviews, audits, and pulse packs—rather than generic praise.

“They rebuilt our spring open-to-buy tracker around actual floor sell-through by size, not just style. Markdowns dropped two weeks earlier than the previous season—though the first buyer workshop ran long and we had to reschedule a second session.”

Mei Ling Cheung — Merchandise Director, mid-market womenswear chain · Season Sell-Through Review

“The weekly pulse pack finally matched how our Hong Kong and Shenzhen buyers talk: units left, weeks of cover, and which colours were stalling in Causeway Bay versus Tsim Sha Tsui.”

Adrian Kwok — Buying Manager, multi-brand lifestyle retailer · Merch Pulse Reporting

“We commissioned an assortment health audit before placing the autumn knitwear buy. The report flagged over-depth in core greys we would have repeated out of habit.”

Sofia Tan — Owner-buyer, independent boutique group · Assortment Health Audit

“Clear scope, clear deliverables. The dashboard handoff included a short walkthrough for our planners so the board did not become another unused spreadsheet.”

Raymond Ho — Planning Lead, footwear wholesale · Season Sell-Through Review

Extended notes

Spring womenswear — multi-door chain

A merchandise director asked us to rebuild sell-through views before the spring markdown window. POS extracts arrived late from two older doors, so the first workshop ran long. Once size-level cover was visible, the team pulled forward markdowns on three colour families that had been masked by style-level averages. The dashboard stayed with planning after handoff.

Knitwear buy — boutique group

An assortment health audit before autumn placement showed core greys over-weighted against trailing sell-through. The owner-buyer cut depth and redirected units into a secondary colour that had cleared faster the prior year. No software rollout—just a memo, a working session, and a revised buy sheet.